Privacy Policy
Last updated: September 1, 2026
1. Data Collection
We collect information you provide directly, including account registration details, property search queries, portfolio data, and payment information. We also automatically collect usage data such as IP addresses, browser type, pages visited, and interaction patterns across our platform. For real estate analytics, we aggregate publicly available property records, transaction histories, and market data from licensed third-party providers.
2. Data Usage
Your data powers our AI-driven property valuation models, market trend analysis, and personalized portfolio recommendations. We use collected information to operate and improve our services, process transactions, send service-related communications, and comply with legal obligations. Usage analytics help us optimize performance and develop new features across our real estate intelligence platform.
3. Data Sharing
We do not sell your personal data. We share information only with service providers who assist in platform operations (cloud hosting, payment processing, analytics), when required by law, or with your explicit consent. Aggregated and anonymized market data may be shared with institutional partners for research purposes. All third-party processors are bound by strict data processing agreements.
4. Data Security
We implement industry-standard security measures including AES-256 encryption at rest, TLS 1.3 in transit, SOC 2 Type II certified infrastructure, and regular penetration testing. Access controls enforce least-privilege principles, and all sensitive operations require multi-factor authentication. Our security posture is independently audited quarterly by certified assessors.
5. Cookie Policy
We use essential cookies for authentication and session management, analytics cookies to understand platform usage, and preference cookies to remember your settings. You can manage cookie preferences through your browser settings. Disabling essential cookies may impair platform functionality. We do not use advertising cookies or share cookie data with third-party advertisers.
6. User Rights
Under applicable data protection laws, you have the right to access, correct, delete, or port your personal data. You can exercise these rights through your account settings or by contacting our privacy team. We respond to data subject requests within 30 days. You may also opt out of non-essential data processing at any time without affecting core service access.
7. Contact Us
For privacy-related inquiries, contact our Data Protection Officer at privacy@opendoorway.ai or write to Open Doorway AI Inc., 548 Market St, Suite 72019, San Francisco, CA 94104. We aim to respond to all inquiries within 48 hours during business days.